HOTEL MANAGEMENT SERVICES

When you employ Focus Hospitality Management, you will entrust the daily operations of your hotel with an experienced and seasoned hospitality team. We provide strong sales and marketing, revenue management and operations skills. We manage Brand initiatives and maintain strong relationships with Brand managers. We ensure the highest levels of guest satisfaction. We earn awards from our branded hotels, which includes Best Renovations and Highest RevPar Growth.

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ACCOUNTING

Accurate and timely accounting information that conforms to regulations is a requirement. It is also important for improving performance and achieving future goals. Our systems provide full accounting services including but not limited to: profit and loss statements, general ledger, accounts receivable and payable, tax liabilities, payroll liability, payroll, auditing, forecasting and food and beverage cost analysis.

Our Accounting Services Include:

  • General Ledger Preparation
  • Payroll Processing
  • Accounts Payable/ Receivable
  • Tax Authority Inquiries and Reporting
  • Reserve Accounting
  • Contract Negotiation
  • Cash Management
  • Policies & Procedures
  • Communications Representatives

OPERATIONS

Management of the daily operations is vital to the success of a hotel. Our team will ensure the appropriate leadership is in place and the staff is trained in all areas of operations including but not limited to; Brand standards, guest satisfaction, operational control and procedures, forecasting and business planning.

Our Operations Services Include:

  • Financial & Accounting Services
  • Human Resources
  • Training & Guest Service
  • Career Advancement Strategies
  • Sales & Marketing
  • Food & Beverage
  • Revenue Management Support

SALES & MARKETING

These two areas of focus are critical to the success of a hotel. Our team will begin with a full analysis of the hotel, competitive set and market. Upon completion of the analysis, the hotel is strategically positioned to ensure the right mix of business is captured, at the right time. The Sales and Marketing team continually concentrates on achieving optimal revenues and greatest return on investment for marketing dollars spent.

Our Hospitality Sales & Marketing Services Include:

  • Sales and Marketing Plans
  • SWOT Analysis
  • Corporate and Group Contracting
  • Catering Sales and Strategies
  • Selling Guidelines and Strategies
  • Sales Positioning of Hotel
  • Online & Direct Marketing Presence
  • Social Media
  • Local Advertising
  • High Impact Collateral
  • Public Relations

RENOVATION

Our project management experts can assist in a variety of asset improvement plans including Brand recommendations, feasibility studies, capital expenditure plans, operational maintenance, site management and cost management.

Our Renovation Services Include:

  • Brand PIP Anaylsis
  • Construction Services
  • Capital Expenditure Review
  • Construction Management
  • Brand Negotiations
  • In-House Designer
  • Start to Completion Renovations

REVENUE MANAGEMENT

As the world of hotel Revenue Management continues to evolve, so does the need for highly skilled administrators. The Focus Hospitality Management team’s expertise spans over multiple hotel Brands with both “back to basics” techniques as well of the most current technology available. Revenue Management is constantly examined to capitalize on revenues and to maximize sales opportunities with the hotels Brand.

Our Revenue Management Support Services Include:

  • Oversight and coordination of ownership transition phase with hotel Property Manager
  • Monthly analysis of hotel sales data with Property Manager
  • Monthly owners meetings at the hotel property to review and measure performance
  • Provide meaningful updates on market competition

HUMAN RESOURCES

The management of a hotel’s personnel is extremely important to the success of the operation. Poor management can be very costly. The Focus Hospitality Management team develops leaders and builds cultures within the hotel. Our tools allow for payroll/overtime controls, record keeping, recruitment, training, wage control and labor law compliance.

Our Human Resources Services Include:

  • Payroll Management
  • Employee Recruitment
  • Employee Development
  • Employee Retention
  • Training
  • Cost Management
  • Employee Communication
  • Record Keeping
  • Labor Law Compliance

FOOD & BEVERAGES

The Focus Hospitality Management Food and Beverage team will ensure the staff is trained in all areas of Food & Beverage management including purchasing, inventory control, budgeting, food & labor cost control, Brand standard compliance and guest satisfaction.

Our Food and Beverage Services Include:

  • Food & Labor Cost Controls
  • Inventory Management
  • Menu Planning and Analysis
  • Concept Design
  • Brand Compliance to Standards
  • Purchasing Services
  • Employee Training and Development
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